Terms and Conditions
These Terms and Conditions are agreed upon between Contos por Carta - Ana Sofia Caessa Ferreira, headquartered at Rua Luís de Camões, 125 - Atibá, 2645-642 Cascais, VAT: 218994702 hereinafter referred to as "Contos por Carta," and individuals or entities who use or wish to make purchases through the website www.contoscarta.pt hereinafter referred to as "User."
This website is the exclusive property of Contos por Carta and is managed by it.
Through this website, Contos por Carta intends to promote its articles, services, and activities.
The user agrees that the use of this website is at their own risk without any express or implied warranty.
Store
Introduction The parties agree that purchases made through the website www.contoscarta.pt will be exclusively governed by these Terms and Conditions, except for any conditions expressed on the website.
Order
Before placing an Order, the User of this website can obtain detailed information about the items they wish to purchase.
The purchase is initiated through the use of appropriate and properly identified commands.
During the ordering process, the User will be asked for basic and essential information for any online sale (name, email address, delivery location, and payment method).
With the final confirmation of the order by the User, they fully accept the description of the products, prices, discounts, shipping costs, as well as the other provisions contained in these Terms and Conditions.
If an order is not paid within 15 days after the order is issued, it may be canceled. The User may be contacted by Tales by Letter for this purpose. In the event that after this period the order has been canceled and Tales by Letter receives payment for the order, it will contact the User to find the best solution.
Price
The prices of the items are exempt from VAT (Exemption Regime Article 53 of CIVA).
Discounts granted, regardless of their form, comply with the Fixed Price Law and are considered valid at the time of order finalization.
Unavailable Items
In the event of unavailability of the ordered and paid item, Tales by Letter will contact the User to find the best solutions, including the full refund of the payment made. If the User wishes an item that is currently unavailable, they can contact Tales by Letter to obtain information about future availability.
Invoice
If you require a tax invoice, please request via email: hello@contoscarta.pt or through the website: Contact, specifying the VAT number.
Claims
Contos por Carta invites users of this website to present any complaints if they are not satisfied with our services and/or items. We also encourage sending suggestions. To do so, they should contact us through our website: Contact.
In case of a dispute, the User may resort to an Alternative Dispute Resolution Entity.
Contos por Carta is a Portuguese entity governed exclusively by the laws of the Republic of Portugal, which will apply to any contractual relationship established with Contos por Carta
In case of a conflict, the parties choose the Civil Court of the Lisbon District as the competent court, with explicit renunciation of any others, or alternatively, Alternative Dispute Resolution Entities, as desired by both Parties.
Copyright and Rights of Use
Contos por Carta - Ana Sofia Caessa Ferreira holds the rights to the trademarks, domains, and software under the names augui, lelehland, littlefilmacademy, or related.
All content, including text, images, and graphics, is the property of Lêleh Land and may only be reproduced with express written permission. Some information available on this website may be subject to the intellectual property rights of third parties.
Modes of Payment
Credit/debit cards
PAYPAL
MBWay
Bank transfer